I purchased a 2 row leather Seatcraft Seville 7000 series in April 2016 and am extremely satisfied with the theater seating. The chairs arrived on-time as was promised.
The shipper assisted me in unboxing and easily set them up in the house. I am very pleased with the workmanship and operation of the reclining motor, also they are very comfortable to sit for long periods of time while watching movies and shows. Recently while cleaning, the electric cord connector ( transformer) got positioned in the reclining mechanism and cracked which rendered the motor inoperable.
I emailed 4Seating.com and asked how I could get a replacement part, Richard Valdez answered my inquiry in less than 8 hours and arranged a replacement part to be shipped at no cost. I would highly recommend this product and 4Seating.com to anyone looking to buy theater seating.
Product or Service Mentioned: Seatcraft Signature Home Theatre Seating.
Reason of review: Good customer service.
I liked: Customer service richard valdez.