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I purchased a 2 row leather Seatcraft Seville 7000 series in April 2016 and am extremely satisfied with the theater seating. The chairs arrived on-time as was promised. The shipper assisted me in unboxing and easily set them up in the house. I am very pleased with the...
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5.0
I liked
  • Customer service richard valdez
#1171228
Ordered a seat base, received the wrong part (could've been my fault, not sure), but Customer Service Person Fernando Reyes quickly arranged to send me the correct part and pick up the unneeded one. {{Redacted}}
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5.0
I liked
  • Fernando reyes - excellent customer service
#1170359
I had a problem with my theater seating. Fernando helped me out. Thanks. My seat controller stopped working. I called Fernando and was given instructions as to how to isolate the actual problem. I followed those instructions and found out that the problem was the...
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3.6
I liked
  • Fernando reyes was very helpful
#1170342
This is our second order of Theater seating from an online outlet within your group of companies (ORBOCorp). The first order was a high-end 100% leather grouping for a home in Mountain View, AR (white glove delivery). It was perfect in every way. This more recent order...
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5.0
#1161956
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4Seating - A few problems resolved by customer service

Fernando was very helpful resolving issue with delivery company and had the seats delivered in time for Christmas!
4.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1159277
Order was placed and shipped within 24 hours. Delivered to white glove delivery service and then to our home within two weeks which is amazing considering how far the seats traveled. The only issue was there was a small smudge on the rear of one of the arms and we were...
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5.0
I liked
  • Fernando reyes was super helpful 5 stars
I didn't like
  • Dont know yet
#1146027
So far, this has been a REALLY good experience... with one small exception. I was SO EXCITED to order my seating that I actually misspelled my own name in the original email order so I didn’t receive any kind of confirmation that my order went through or that my seats...
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4.3
#1140558
I called 4seating on a Sunday, and was routed to Fernando. I had not received three neck pillows from an earlier order, and Fernando processed a replacement order for the missing neck pillows, as well as for three silicone cup holder inserts that were missing. Fernando...
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5.0
#1137341
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4Seating - Great

Fernando was prompt to getting the mistake in the order fixed, very polite and professional
#1134396
Both Fernando and Dario where great to deal with, dealt with my problem in a matter minutes. They quickly dealt with the issue at hand and drove to resolution how to fix it. The techs that came out knew what they were doing and were professional and on time. Would...
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5.0
I liked
  • Product quality
#1131971