I normally don't feel compelled to review products or companies when I shop on-line. However, because I've received such exceptional service from both the sales (Alex) and customer support (John Jasso) staffs at 4sesating.com during my recent purchase of our Barcalounger Encore home theater seating I decided to do so this time.
This companies’ obvious commitment to customer satisfaction has made the entire process a real pleasure.
It is unfortunately more often the exception than the rule these days so is refreshing when you are lucky enough to experience it. They completely exceeded my expectations with every step of the process and we couldn't be happier.
Product or Service Mentioned: 4seating Customer Care.
Reason of review: Good customer service.
I liked: John jasso provided exceptional customer support, Alex the salesperson was very knowledgeable and helpful.
I didn't like: Shipping and white glove delivery failed to meet expectations.