4seating - Review about Seatcraft Godfather 2 Home Theater Seating from Covington, Louisiana
I purchased The Godfather 2 end of 2010. Within three years or mid 2013 all the chair group was falling apart and the material was peeling and falling off.
The following is the response I received from my complaint:
"Thank you for filling out the form. I do apologize for the problems you have encountered. Unfortunately we no longer make this style chair or use the same material, something similar would be the Belmont under seacraft Majestic. We would be able to offer you a discount on new chairs but unfortunately would not be able to do anything for these as we no longer have the material or style chair."
Also from the fabric falling apart anyone who sat on The chairs headed through her clothes away because the faulty fabric stained and ruined their clothes.
So I ask you, would you buy furniture from a company that doesn't even stand behind their product? I bought seven chairs and ottomans thinking it was a quality product and as it turns out I could've bought cheaper Quality and a lot less money for better product. But the most unfortunate issue so that they will not stand behind their product when it is their fault in the first place.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Style and Design|
|Advertised vs Delivered|
|Diversity of Products or Services|
|Product or Service Quality|
|Value for money|
- Reason of review:
- Bad quality
- Product or service
- Seatcraft Godfather 2 Home Theater Seating
- Review category
- Furniture and Decor
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