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4Seating - Very disappointed

I ordered a diamente straight row of three back in September, was told it would ship November 19, just got a call, now they are saying it won't ship until December 20th, with no reason as to why. They shouldn't promise if they can't deliver.
Company wrote 0 private or public responses to the review from Nov 07.
1.0
Details
Advertised vs Delivered
Customer service
Reliability
Value for money
#1395761
After weeks of searching online, going into showrooms locally of companies that specialize in Home Theater rooms and making a poor purchase at a local furniture store, I finally settled on 4seating. What made my initial experience at 4seating so amazing was the...
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Company wrote 0 private or public responses to the review from Nov 06.
4.5
#1394960
I ordered 8 theater seats for $4358.16 and some chairs had visible scratches and damages. Even the delivery company people told me that those chairs should be returned. When I called @ 4seatings phone number somebody named Angela Allan talked to me. She sent me and...
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Company wrote 0 private or public responses to the review from May 28.
Anonymous
Anonymous

Hello I Would like to address this concern, if you could please give me a call 800-407-8665, Melissa CS Lead 4Seating.com

1.3
#1266167
Ordered a very nice leather sofa with all the bells and whistles on March 8th, shipping time was 6 weeks but I figured worth the wait. I called to confirm shipping on the estimated ship date, 4/19 and was told the ship date had been changed to JUNE 11th, WHAT?!! They...
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Company wrote 0 private or public responses to the review from May 21.
Anonymous
Tony K

I am having the same issue. They constantly pushed back to ship date. Still have not received my product.

4.0
I liked
  • Very nice customer service
I didn't like
  • Delivery could improve it takes a long time
#1261262
We received our chairs middle of january. Upon arrival the one chair did not work and we had a tray table not show. We called the following Monday and they said it would be sent out. About 3 weeks later the other chair did same thing and I called again. They would be...
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Company wrote 0 private or public responses to the review from May 07.
2.0
#1250406
Ordered a very nice leather sofa with all the bells and whistles on March 8th, shipping time was 6 weeks but I figured worth the wait. I called to confirm shipping on the estimated ship date 4/19 and was told the ship date had been changed to JUNE 11th, WHAT?!! They...
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Company wrote 0 private or public responses to the review from Apr 19.
3.2
I didn't like
  • Delivery time estimates are simply not true
  • Delivery time estimates are si
#1236794
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4Seating - Excellent experience with customer service.

I received a damage product. I was assisted by FERNANDO REYES. He was exceedingly helpful and resolved my problem in a timely manner. I would recommend 4Seating to anyone looking from home theater needs or hard to find seating and other miscellaneous products.
Company wrote 0 public responses to the review from Feb 11.
4.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1187701
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4Seating - Premium Service

I spoke to Mr Richard Valdez this morning in regards to some issues I was experiencing w/ a recent furniture order. Richard was polite and knowledgeable and more than willing to help. A+ customer service.
Company wrote 0 public responses to the review from Feb 07.
4.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1184826
I just worked with Fernando at 4Seating. He was EXCEPTIONAL! Very courteous, helpful and professional. Made certain everything was correct and he was a pleasure to worth with on the phone. The kind of service that makes you come back and refer other customers. Now this...
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Company wrote 0 private or public responses to the review from Feb 04.
#1182767
I purchased my four theater seats last fall. After receiving the seats, I had a couple issues with the seats. If you are like me, you always wonder if the customer service is going to help you, or hurt. Well, do not fear with 4seating.com! I can guarantee that these...
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Company wrote 0 private or public responses to the review from Jan 31.
4.9
I liked
  • Fernando reyes for helping me with my seating issues
I didn't like
  • Seating lights shorting out
#1180368