4Seating - Excellent experience with customer service.
I received a damage product. I was assisted by FERNANDO REYES. He was exceedingly helpful and resolved my problem in a timely manner. I would recommend 4Seating to anyone looking from home theater needs or hard to find seating and other miscellaneous products.
4Seating - Premium Service
I spoke to Mr Richard Valdez this morning in regards to some issues I was experiencing w/ a recent furniture order. Richard was polite and knowledgeable and more than willing to help. A+ customer service.
I just worked with Fernando at 4Seating. He was EXCEPTIONAL! Very courteous, helpful and professional. Made certain everything was correct and he was a pleasure to worth with on the phone. The kind of service that makes you come back and refer other customers. Now this...Read more
I purchased my four theater seats last fall. After receiving the seats, I had a couple issues with the seats. If you are like me, you always wonder if the customer service is going to help you, or hurt. Well, do not fear with 4seating.com! I can guarantee that these...Read more
- Fernando reyes for helping me with my seating issues
I didn't like
- Seating lights shorting out
After spending all weekend scouring local furniture stores we found just what we wanted, but walked away when the retailer was unwilling to negotiate whatsoever. Now that I knew what I wanted, I came home and hit the internet to see where else we could find it. So glad...Read more
Spoke with Fernando Reyes on January 23, 2018 about a problem receiving a replacement seat motor that was promised by another rep to be shipped on January 8, 2018. Fernando immediately went to the parts/shipping department, found the motor, and had it shipped that...Read more
I didn't like
- Wiring workmanship on one of my theater chairs
4Seating - Great customer services
I called today because the stitching on one of my seats is ripping apart And Fernando Reyes was very helpful he resolved my problem with one phone call he automatically called in a company To come and fix the seat, no run around just pro active and straight to the point of getting it fix, i felt I was in great hands. Thank you Fernando Reyes
The customer service from 4seating is just amazing! I would like to thank Richard Valdez for going out of his way for me to make me 100% satisfied! He was so patient with all my emails and questions, which i had a lot of! The quality of these chairs is amazing. Plus,...Read more
Purchased Seatcraft Anthem January 2018. Upon delivery the center cup holder lights would not work, and the base lighting was missing. After speaking with the same person 3 different times on the phone, being disconnected twice, I was told a customer service rep. would...Read more
We purchased six theater seats from 4seating.com recently, and as my husband was assembling them, he insisted we had been sent two wrong seats (left vs. right). After spending about half an hour trying to change the configuration so that all the seats fit correctly, we...Read more
- Customer service
I didn't like
- How long it took for seats to be delivered by freight
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