filters
state:
Show
city:
Show
product:
Show
I ordered 8 theater seats for $4358.16 and some chairs had visible scratches and damages. Even the delivery company people told me that those chairs should be returned. When I called @ 4seatings phone number somebody named Angela Allan talked to me. She sent me and...
Read more
Anonymous
Anonymous

Hello I Would like to address this concern, if you could please give me a call 800-407-8665, Melissa CS Lead 4Seating.com

1.3
#1266167
Ordered a very nice leather sofa with all the bells and whistles on March 8th, shipping time was 6 weeks but I figured worth the wait. I called to confirm shipping on the estimated ship date, 4/19 and was told the ship date had been changed to JUNE 11th, WHAT?!! They...
Read more
Anonymous
Tony K

I am having the same issue. They constantly pushed back to ship date. Still have not received my product.

4.0
I liked
  • Very nice customer service
I didn't like
  • Delivery could improve it takes a long time
#1261262
We received our chairs middle of january. Upon arrival the one chair did not work and we had a tray table not show. We called the following Monday and they said it would be sent out. About 3 weeks later the other chair did same thing and I called again. They would be...
Read more
2.0
#1250406
Ordered a very nice leather sofa with all the bells and whistles on March 8th, shipping time was 6 weeks but I figured worth the wait. I called to confirm shipping on the estimated ship date 4/19 and was told the ship date had been changed to JUNE 11th, WHAT?!! They...
Read more
3.2
I didn't like
  • Delivery time estimates are simply not true
  • Delivery time estimates are si
#1236794
Show

4Seating - Excellent experience with customer service.

I received a damage product. I was assisted by FERNANDO REYES. He was exceedingly helpful and resolved my problem in a timely manner. I would recommend 4Seating to anyone looking from home theater needs or hard to find seating and other miscellaneous products.
4.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1187701
Show

4Seating - Premium Service

I spoke to Mr Richard Valdez this morning in regards to some issues I was experiencing w/ a recent furniture order. Richard was polite and knowledgeable and more than willing to help. A+ customer service.
4.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1184826
I just worked with Fernando at 4Seating. He was EXCEPTIONAL! Very courteous, helpful and professional. Made certain everything was correct and he was a pleasure to worth with on the phone. The kind of service that makes you come back and refer other customers. Now this...
Read more
#1182767
I purchased my four theater seats last fall. After receiving the seats, I had a couple issues with the seats. If you are like me, you always wonder if the customer service is going to help you, or hurt. Well, do not fear with 4seating.com! I can guarantee that these...
Read more
4.9
I liked
  • Fernando reyes for helping me with my seating issues
I didn't like
  • Seating lights shorting out
#1180368
After spending all weekend scouring local furniture stores we found just what we wanted, but walked away when the retailer was unwilling to negotiate whatsoever. Now that I knew what I wanted, I came home and hit the internet to see where else we could find it. So glad...
Read more
4.8
I liked
  • Great service from alex osorio and richard valdez
I didn't like
  • Damage to one chair and a few missing parts
#1180102
Spoke with Fernando Reyes on January 23, 2018 about a problem receiving a replacement seat motor that was promised by another rep to be shipped on January 8, 2018. Fernando immediately went to the parts/shipping department, found the motor, and had it shipped that...
Read more
4.8
I didn't like
  • Wiring workmanship on one of my theater chairs
#1179563