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I ordered two motion chairs and a motion sofa from 4seating.com and everything was perfect regarding the order, the delivery, the products, and the pricing; I worked with Thomas and I highly recommend him and 4seating.com, in general. Unfortunately 7-8 months after my...
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5.0
#1071789
I was supplied a chair that had the wrong end finished. I called customer service, Spoke with Richard Valdez. He asked for me to send him pictures so he can see if the assembly was correct and I did indeed get the wrong pieces. Within 15 minutes, Richard agreed that I...
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#1070458
When I opened the box I observed a rip on the back seat and I called 4 Seating right away. Fernando help me out and said to look at other boxes. Then I noticed another backseat leather tear. It must have been the forklift. So Fernando said no problem and he will send...
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4.8
#1070205

4seating - I am so pleased with Richard's help. He was so helpful and f

4seating
#1070586
Seat wasn't working Richard researched it and sent me the new parts and so fast. I am so pleased with service and company!
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4seating - Amazing Customer Servive

4seating
#1070585
We love the product and the customer service was impeccable! Highly recommend!
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We have enjoyed working with 4seating.

4seating
#1067104
From the time we went to Texas to 4seating untill today when the seating was delivered Richard and the delivery crew were very professional and delivered a high quality product in a timely matter. We are very pleased with the whole experience. We thank each of you very much. A special thanks goes out to Richard for all your hard work. Thank you Dave and Nanc
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4seating - Exceptional

4seating
#1065185
Fernando Reyes from customer services was extremely helpful.. our chairs were shipped earlier and he was able to retrieved it back. What a relief, because we were not ready to have them installed. Thank you Fernando
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Clarissa helped with our order and she was very nice throughout the process. And John Jasso was the customer service representative who also assisted us. He was very reliable and prompt with his replies to all our inquires which we greatly appreciated. And he took good...
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4.8
I liked
  • Customer service from john jasso
I didn't like
  • Conflicting information given about products
#1069409
We ordered RV seats and had a small hiccup with the order. When we recvd the order it was the wrong color and the customer service was excellent from the first call to when we got the replacement order. John Jasso was the best to work with and very informative, the...
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4.6
I liked
  • Customer service john jasso
#1069192
I received home theater seats with one of the armrests not aligning properly when closed and one missing cupholder Matt at the bottom of the cup holder . Fernando Reyes help me out by talking to the manager and ordered me the cupholder night and a replacement hinge...
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4.8
#1068709
I have been remodeling my 2001 Safari this winter. It needed a complete make over. I kept looking for seats from the salvage yards to replace some pretty well worn stuff. I considered re-upholstering etc. Then....I found this company on line. Problem solved in a big...
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5.0
#1068592
My chairs arrived quickly and in good order except for some shipping damage, which 4seating.com immediately addressed. One of my shipping boxes was damaged and tore off a small piece of leather from one of the armrests. I emailed customer service, and John responded...
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#1068315
I have been a long-time customer, purchasing duplicate orders. For years, the delivery dates, went weeks BEYOND the promised delivery date. Today, after years, Fernando made a suggestion that will change everything and make my life and my customers, happy!! It's...
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#1068304
I just want to offer my most humble opinion on the great customer service I received from Mr. Fernando Reyes. He was fast, understanding, and solved my issue/request. I am a cancer patient who needs comfort and since I purchased my theater seats I am having a great...
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4.9
I liked
  • Fernando reyes was super helpful 5 stars
I didn't like
  • Delivery could improve it takes a long time
#1067365