I ordered two motion chairs and a motion sofa from 4seating.com and everything was perfect regarding the order, the delivery, the products, and the pricing; I worked with Thomas and I highly recommend him and 4seating.com, in general. Unfortunately 7-8 months after my...Read more
I was supplied a chair that had the wrong end finished. I called customer service, Spoke with Richard Valdez. He asked for me to send him pictures so he can see if the assembly was correct and I did indeed get the wrong pieces. Within 15 minutes, Richard agreed that I...Read more
When I opened the box I observed a rip on the back seat and I called 4 Seating right away. Fernando help me out and said to look at other boxes. Then I noticed another backseat leather tear. It must have been the forklift. So Fernando said no problem and he will send...Read more
4seating - I am so pleased with Richard's help. He was so helpful and f
Seat wasn't working Richard researched it and sent me the new parts and so fast. I am so pleased with service and company!
4seating - Amazing Customer Servive
We love the product and the customer service was impeccable! Highly recommend!
We have enjoyed working with 4seating.
From the time we went to Texas to 4seating untill today when the seating was delivered Richard and the delivery crew were very professional and delivered a high quality product in a timely matter. We are very pleased with the whole experience. We thank each of you very much. A special thanks goes out to Richard for all your hard work. Thank you Dave and Nanc
4seating - Exceptional
Fernando Reyes from customer services was extremely helpful.. our chairs were shipped earlier and he was able to retrieved it back. What a relief, because we were not ready to have them installed. Thank you Fernando
Clarissa helped with our order and she was very nice throughout the process. And John Jasso was the customer service representative who also assisted us. He was very reliable and prompt with his replies to all our inquires which we greatly appreciated. And he took good...Read more
- Customer service from john jasso
I didn't like
- Conflicting information given about products
We ordered RV seats and had a small hiccup with the order. When we recvd the order it was the wrong color and the customer service was excellent from the first call to when we got the replacement order. John Jasso was the best to work with and very informative, the...Read more
- Customer service john jasso
I received home theater seats with one of the armrests not aligning properly when closed and one missing cupholder Matt at the bottom of the cup holder . Fernando Reyes help me out by talking to the manager and ordered me the cupholder night and a replacement hinge...Read more
I have been remodeling my 2001 Safari this winter. It needed a complete make over. I kept looking for seats from the salvage yards to replace some pretty well worn stuff. I considered re-upholstering etc. Then....I found this company on line. Problem solved in a big...Read more
My chairs arrived quickly and in good order except for some shipping damage, which 4seating.com immediately addressed. One of my shipping boxes was damaged and tore off a small piece of leather from one of the armrests. I emailed customer service, and John responded...Read more
I have been a long-time customer, purchasing duplicate orders. For years, the delivery dates, went weeks BEYOND the promised delivery date. Today, after years, Fernando made a suggestion that will change everything and make my life and my customers, happy!! It's...Read more
I just want to offer my most humble opinion on the great customer service I received from Mr. Fernando Reyes. He was fast, understanding, and solved my issue/request. I am a cancer patient who needs comfort and since I purchased my theater seats I am having a great...Read more
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