We had a slight problem with a recent order on delivery and Fernando Reyes handled it quickly, professionally, and to our satisfaction. No hassles and quick service with a replacement on its way before we ended the phone call. This company and their agent Fernando...Read more
I thought I was in need of a power cord as that's what installation people said was missing. Richard immediately ordered one and suggested I swap cords to see what was going on with bar lights I didn't think we're connected correctly. Turns out cord was underneath...Read more
4Seating - Highly recommend!
Had a minor issue with our new theater seats. Richard Valdez took care of the problem immediately. Great customer service and follow up. This company is a pleasure to deal with. Thanks to Richard ! Marc Schmitt
Received my chairs today and had them set up. The gentlemen who set them up informed me that they only sat next to each other but my husband disagreed. When ordering, my husband remember them having brackets to attach them together. I submitted a email and was...Read more
4Seating - Fernando Reyes
Fernando was awesome. He was very knowledgeable and took care of my problem with no trouble.
We bought Grenada 7000 home theater seats row of 2 a year and a half ago. The material is supposed to be genuine leather. One of the arms started cracking and flaking off. We understand that it would not be under warranty but was willing to pay for replacement. All we...Read more
I had reason to call customer service with a request for help. Fernando Reyes was courteous, helpful, and knowledgeable. He is an excellent rep for the company. Not only did he know exactly what it was that I needed, but he also was able to arrange to have it shipped...Read more
- Service rep fernando reyes
I received 8 theater seats that arrived within couple week of my order but two seats were the wrong type. 4Seating was quick to respond, pick up the two incorrect seats, and reorder the correct ones. Unfortunately, the type of theater seating was on back order and my...Read more
I ordered two complete sets of 4-seat, leather theater seats from 4Seating. When they arrived, one of the seats had loose stitching. I knew it would get worse over time and use so I called 4Seating and spoke with Richard. At first he tried to connect me to a local...Read more
I had ordered two rows of movie recliners, 7 seats total, and they arrived on time and in excellent condition. With the order I was to choose two free accessories, and so I chose the tablet holders. However, when I opened the boxes there were pieces missing that didn’t...Read more
- Extremely helpful customer service
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