We received our chairs middle of january. Upon arrival the one chair did not work and we had a tray table not show.
We called the following Monday and they said it would be sent out. About 3 weeks later the other chair did same thing and I called again. They would be sent out again I was told. A month goes by and still no switches.
They keep telling me that they are on backorder and that the container seems to be stuck in the same place it's been stuck for a long time. It's been 4 months with two chairs that don't work right. I got an email that I have a shipment coming. I opened the package and I received a table and a reading light for my trouble but not even one switch.
When I spoke to the lady this evening she gave me the same song and dance I've gotten for 4 months.
It's like a recording! Only thing it's real people!
Product or Service Mentioned: Home Theatre Seating.
Reason of review: Damaged or defective.